On reflection, I suspect I am being blacklisted by installers because of a negative review I gave Longhorn Solar:
https://www.yelp.com/biz/longhorn-solar-austin-3?hrid=4q2j7RugUbCxTPAzFonwtg&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct)
I've had trouble recruiting several installers to do PowerWalls for me. I recall that the HESolar guy came, discussed things, and left promising me a quote in a few days. Instead, he informed me that he did not wish to do the work for me.
Pretty much the same deal more recently with Wells Solar. I've been waiting a few days before posting this to see if they intended further communication. Apparently not. The last (first in the sequence) email was received about 15 minutes before the appointment time.
--------
Hey Willie,
I just got told by manager that we actually won't be able to come out and meet with you. I apologize for the inconvenience.
On Tue, Sep 17, 2019 at 9:12 AM Cindy Gomez <cindy@wellssolar.com> wrote:
Hey Willie!
We will be there today at 10am. See you then!
On Fri, Sep 13, 2019 at 10:09 AM Cindy Gomez <cindy@wellssolar.com> wrote:Perfect we can do Tuesday at 10am.
On Fri, Sep 13, 2019 at 10:03 AM Willie <wmckemie@gmail.com> wrote:
On 9/13/19 9:33 AM, Cindy Gomez wrote:
>
> Hi Willie,
>
> We'd love to come out and visit to give you a quote. I just need a
> little bit of information so the energy consultant can be well prepared
> for your visit.
>
> There's a federal income tax credit for homeowners that have a solar
> system and install a powerwall; what would you estimate your household
> income to be for the year of 2019?
I can use the tax credit.
>
>
>
> If you do decide to finance the powerwall(s), do you know what your
> credit score is and have you had any bankruptcies?
>
I will pay cash. I imagine my credit is good, though.
>
>
> We can have an energy consultant come out Monday the 16th at 1pm if
> that works for you.
I have an obligation in Austin Monday morning and may not be back then.
Monday after about 3pm or anytime Tuesday will work.
>
>
> Thank you for your interest!
>
>
>
> On Thu, Sep 12, 2019 at 4:53 PM Willie <wmckemie@gmail.com
> <mailto:wmckemie@gmail.com>> wrote:
>
> A neighbor just returned from Bastrop with the report that y'all are
> installing PowerWalls. Care to visit and quote?
>
> I have three Bluebonnet meters with a PW on one. Another needs a PW
> and
> my old PW might want a second battery.
>
> https://goo.gl/maps/iHkB7KVHAhFZboN78
>
> I am available most any time, most any day.
>
> Willie McKemie
> 2336 Sandhollow
> Dale 78616
Cindy Gomez
Inside Sales
Wells Solar & Electrical ServicesO: 1.833.TX.WELLSF: 512.649.8225TECL # 30051
________________________________________
I read your review and saw that Louis of Longhorn responded that he would contact you the next day to discuss the problem. Did he do that? Result?
ReplyDeleteOne of the sources of my trouble with Longhorn and others is that they expect communication via telephone. I never answer the phone. I have fairly recently added a request for email address to my answering message. I get VERY few takers since most calls are spam. Short answer: no, Longhorn did not reach me. But it was too late for them to reform; I had already resolved the problem after years of Longhorn inattention.
ReplyDeleteOh! I'll add to this post in a few days if I do not hear from my most recent troublesome installer.
ReplyDeleteDid you ask Cindy WHY they can't come to see you? Maybe because you didn't share your financial info? Everyone likes to snoop in your bank account.
ReplyDelete